Return and Refund Policy
Thank you for shopping at Planet Hollywood Vault.
If you have any questions regarding your purchase, we're here to help.
Eligibility for returns is determined on a case-by-case basis at the sole discretion of Planet Hollywood Vault.
To be eligible for a return, please make sure that:
Purchases that do not meet these criteria will not be considered for return.
To request a return, or if you have any questions about our "Return & Refund Policy," contact us at admin@planethollywoodvault.com. Due to the rarity of the items sold by us, returns and refunds are only given under exceptional circumstances..
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Planet Hollywood Vault.
Damaged items: If you received a damaged product, please notify us immediately for assistance.
